MTA provides analog and digital services to the "demarcation point" of your business. Sometimes refered to as a Network Interface, this is a junction box that houses connections for all your telecom services. From there the customer is responsible for connections, lines, and transfer of services to the appropriate jack, and or telephone.

When a repair issue is needed, MTA will do a preliminary test to isolate the problem to determine where it might be. This information will be provided to you to determine whether or not a technician should be dispatched, or if you should call your Inside wiring vendor.

Please note, service calls dispatched that find no problem at the network interface, or "demarc" will result in service charges for time. Problems found will be repaired at no cost to you.